Reference

How d11111 Handles Your Personal Data

This Privacy Policy explains what information we collect when you use d11111, how we use it, and what control you have over it.

Account Data ProtectionbKash & Nagad Transaction PrivacyYour Right to Request DeletionCookie Controls Available
d11111 How d11111 Handles Your Personal Data
PRIVACY CONTACT

Reach Us About Your Data

Live Chat Start a live chat session from your account dashboard to raise a data access or correction request. Our team handles privacy queries through the same channel as account support.
Email Support Send your privacy request to our support email address. Include your registered account details so we can locate your record and respond within a reasonable timeframe.
Account Settings Some data preferences — including marketing communications and cookie consent — can be managed directly inside your account settings without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account Security

Your account is protected with password hashing and session tokens. We flag unusual login activity and may ask you to re-verify via OTP before allowing access from an unrecognised device.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust non-essential cookie preferences through the consent panel on your first visit.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable law. Transaction records linked to bKash, Nagad, and Rocket payments follow financial record-keeping requirements.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal data. Contact our support team to submit a request and we will respond in line with applicable local law.

Common Questions About Your Privacy

We collect your name, contact details, and payment method information — including bKash, Nagad, or Rocket account details — along with device and session data generated when you use the platform.

We do not sell your data. We may share it with payment processors like bKash, Nagad, and Rocket to complete transactions, and with service providers who help us operate the platform, under strict data agreements.

Contact our support team via live chat or email with your registered account details. We will locate your record and provide the information in line with applicable local law and within a reasonable timeframe.

Yes. Submit a deletion request through our support team. Some data may be retained for a period after closure where required by financial regulations, but we will confirm exactly what is kept and why.

We use session cookies for login continuity and analytics cookies to improve the platform. Non-essential cookies can be adjusted through the consent panel. Disabling analytics cookies does not affect your account access.

Transaction data is encrypted in transit and at rest. Payment details passed through bKash, Nagad, and Rocket are handled according to those providers' own security standards as well as ours.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.